- Domestic shipping is via UPS ground or USPS Priority Mail - 5-7 business days.
- International shipping is via USPS express or registered mail.
- Parcels may be delayed by customs and domestic delivery in the country of destination.
- Customers may enquire / discuss alternatives.
- We will forward you tracking, where applicable.
Taxes/duty are the responsibility of the buyer.
Within the USA and most other places worldwide there is free shipping. (Please inquire.) There are no duties except Florida sales tax, applicable to Florida residents
OUR DAMAGE POLICY:
We take extra precautions to pack our orders to prevent damage and breakage.
If, despite our efforts, your order does arrive damaged, you must work with the carrier (UPS, Postal Service, etc.) to file the claim.
- They will normally want to see the entire order (all contents and all original packing material).
- They will send the claim to us for processing. Do not repack and do not return the damaged items to us unless you are instructed to do so.
This will void the insurance and we will not be able to give you a refund.